000 | 00391 a2200181 4500 | ||
---|---|---|---|
003 | ISURu | ||
020 | _a8175540397 | ||
041 | _aeng | ||
082 |
_a658.812 _bCAR |
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090 | _d46155 | ||
100 | _aCarter, Wendy | ||
245 |
_aCustermer care _bTrainer's guide |
||
260 |
_aNew Delhi _bKogan Page _c1996 _g1996 |
||
300 | _a69 p. | ||
650 | _aManagement | ||
942 | _cPR | ||
999 |
_c40780 _d46155 |
||
945 |
_dMain Library ADMIN _c26318 |