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| 041 | _aeng | ||
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_aArussy, Lior _9136548 |
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_aPassionate and profitable _bwhy customer strategies fail and ten steps to do them right |
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| 260 |
_aNew Jersey _bJohn Wiley _c2005 _g2005 |
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_axviii,204 p. _bill. |
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_aCONSUMER SATISFACTION _9136549 |
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_aCUSTOMER RELATIONS _992390 |
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| 650 | _aMANAGEMENT | ||
| 650 | _aSTRATEGIC PLANNING | ||
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_dMain Library ADMIN _c26318 |
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