000 00510 a2200205 4500
003 ISURu
005 20240721200822.0
020 _a8120314143
041 _aeng
082 _a658
_bKAR
090 _d9975
100 _aKarr, Ron
_975704
245 _aThe complete Idiot's guide to great customer service
260 _aNew Delhi
_bPrentice-Hall
_c1998
_g1998
300 _axxvii,326p
_bill
650 0 _aManagement
_9467
700 _aBlohowiak, Don
_975706
942 _cL
999 _c9975
_d9975
945 _dMain Library ADMIN
_c26318