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Pay attention! how to listen, respond, and profit from customer feedback

Thomas, Ann

Pay attention! how to listen, respond, and profit from customer feedback - Hoboken, N.J. Wiley c2010 - xvi, 205 p. Illustration

ISBN: 9780470563557

Subjects--Topical Terms:
BUSINESS SUCCESS
CUSTOMER AND THE LAW
CUSTOMER AND THE LAW
CUSTOMER RELATIONS
MARKETING

Dewey Class. No.: 658.812 / THO

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