Pay attention! (Record no. 130557)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00891cam a2200289 a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | ISURu |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 100922s2010 njua b 001 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9780470563557 |
| 041 ## - LANGUAGE CODE | |
| Language code of text/sound track or separate title | English |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | 658.812 |
| Item number | THO |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Thomas, Ann |
| 9 (RLIN) | 181356 |
| 245 10 - TITLE STATEMENT | |
| Title | Pay attention! |
| Remainder of title | how to listen, respond, and profit from customer feedback |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication, distribution, etc | Hoboken, N.J. |
| Name of publisher, distributor, etc | Wiley |
| Date of publication, distribution, etc | c2010 |
| Date of manufacture | 2010 |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xvi, 205 p. |
| Other physical details | Illustration |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical term or geographic name as entry element | BUSINESS SUCCESS |
| 9 (RLIN) | 83647 |
| Topical term or geographic name as entry element | CUSTOMER AND THE LAW |
| 9 (RLIN) | 13501 |
| Topical term or geographic name as entry element | CUSTOMER AND THE LAW |
| 9 (RLIN) | 13501 |
| Topical term or geographic name as entry element | CUSTOMER RELATIONS |
| 9 (RLIN) | 92390 |
| Topical term or geographic name as entry element | MARKETING |
| 9 (RLIN) | 58665 |
| 700 ## - ADDED ENTRY--PERSONAL NAME | |
| Personal name | Applegate, Lynda M |
| 9 (RLIN) | 109184 |
| 856 41 - ELECTRONIC LOCATION AND ACCESS | |
| Materials specified | Table of contents only |
| Materials specified | Contributor biographical information |
| Materials specified | Publisher description |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Dewey Decimal Classification |
| Koha item type | Lending Books |
| 945 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
| modifier name | Main Library ADMIN |
| modifier borrowernumber | 26318 |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Full call number | Barcode | Date last seen | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Dewey Decimal Classification | Lending Collection | Agricultural Library | Agricultural Library | Lending Section | 2014-03-06 | 658.812 THO | 702268 | 2014-03-06 | 2014-03-06 | Lending Books | ||||
| Dewey Decimal Classification | Lending Collection | Main Library | Main Library | Lending Section | 2013-06-18 | 658.812 THO | 702266 | 2013-06-18 | 2013-06-18 | Lending Books | ||||
| Dewey Decimal Classification | Reference Collection | Main Library | Main Library | Reference Section | 2013-06-18 | 658.812 THO | 702267 | 2013-06-18 | 2013-06-18 | Reference Books |