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Delivering customer service how to win a competitive edge through managing customer relationships successfully

Payne, Sheila

Delivering customer service how to win a competitive edge through managing customer relationships successfully - Mumbai Jaico 2002 - 186 p.

ISBN: 8172249667

Subjects--Topical Terms:
CUSTOMER SERVICE
Management
MARKETING
MARKETING MANAGEMENT

Dewey Class. No.: 658.8 / PAY

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