Delivering customer service (Record no. 53556)

MARC details
000 -LEADER
fixed length control field 00634 a2200229 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURu
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 8172249667
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.8
Item number PAY
090 ## -
-- 67464
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Payne, Sheila
9 (RLIN) 134178
245 ## - TITLE STATEMENT
Title Delivering customer service
Remainder of title how to win a competitive edge through managing customer relationships successfully
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc Mumbai
Name of publisher, distributor, etc Jaico
Date of publication, distribution, etc 2002
Date of manufacture 2005
300 ## - PHYSICAL DESCRIPTION
Extent 186 p.
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CUSTOMER SERVICE
9 (RLIN) 132584
Topical term or geographic name as entry element Management
Topical term or geographic name as entry element MARKETING
9 (RLIN) 58665
Topical term or geographic name as entry element MARKETING MANAGEMENT
9 (RLIN) 75526
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Lending Books
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
modifier name Main Library ADMIN
modifier borrowernumber 26318
Holdings
Withdrawn status Lost status Source of classification or shelving scheme Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Total Checkouts Full call number Barcode Date last seen Date checked out Cost, replacement price Price effective from Koha item type
    Dewey Decimal Classification     Lending Collection Main Library Main Library Library Office 2007-05-25 336.06 5 658.8PAY 502286 2016-11-16 2016-10-27 0.00 2007-05-25 Lending Books