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Passionate and profitable why customer strategies fail and ten steps to do them right

Arussy, Lior

Passionate and profitable why customer strategies fail and ten steps to do them right - New Jersey John Wiley 2005 - xviii,204 p. Illustration

ISBN: 0471713929

Subjects--Topical Terms:
CONSUMER SATISFACTION
CUSTOMER RELATIONS
CUSTOMER SERVICES
MANAGEMENT
STRATEGIC PLANNING

Dewey Class. No.: 658.802 / ARU

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