Passionate and profitable (Record no. 55412)

MARC details
000 -LEADER
fixed length control field 00671 a2200241 4500
003 - CONTROL NUMBER IDENTIFIER
control field ISURu
020 ## - INTERNATIONAL STANDARD BOOK NUMBER
International Standard Book Number 0471713929
041 ## - LANGUAGE CODE
Language code of text/sound track or separate title English
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER
Classification number 658.802
Item number ARU
090 ## -
-- 70254
100 ## - MAIN ENTRY--PERSONAL NAME
Personal name Arussy, Lior
9 (RLIN) 136548
245 ## - TITLE STATEMENT
Title Passionate and profitable
Remainder of title why customer strategies fail and ten steps to do them right
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT)
Place of publication, distribution, etc New Jersey
Name of publisher, distributor, etc John Wiley
Date of publication, distribution, etc 2005
Date of manufacture 2005
300 ## - PHYSICAL DESCRIPTION
Extent xviii,204 p.
Other physical details Illustration
650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM
Topical term or geographic name as entry element CONSUMER SATISFACTION
9 (RLIN) 136549
Topical term or geographic name as entry element CUSTOMER RELATIONS
9 (RLIN) 92390
Topical term or geographic name as entry element CUSTOMER SERVICES
Topical term or geographic name as entry element MANAGEMENT
Topical term or geographic name as entry element STRATEGIC PLANNING
942 ## - ADDED ENTRY ELEMENTS (KOHA)
Koha item type Lending Books
945 ## - LOCAL PROCESSING INFORMATION (OCLC)
modifier name Main Library ADMIN
modifier borrowernumber 26318
Holdings
Withdrawn status Lost status Damaged status Not for loan Collection code Home library Current library Shelving location Date acquired Cost, normal purchase price Full call number Barcode Date last seen Cost, replacement price Price effective from Koha item type
        Lending Collection Main Library Main Library Lending Section 2008-03-31 2655.00 658.802ARU 154662 2008-03-31 0.00 2008-03-31 Lending Books