Understanding services management (Record no. 120418)
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000 -LEADER | |
---|---|
fixed length control field | 00767 a2200265 4500 |
003 - CONTROL NUMBER IDENTIFIER | |
control field | ISURu |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 812032935X |
041 ## - LANGUAGE CODE | |
Language code of text/sound track or separate title | English |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 |
Item number | UND |
090 ## - | |
-- | 151447 |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Glynn, William J |
Relator term | Editor |
9 (RLIN) | 166103 |
245 ## - TITLE STATEMENT | |
Title | Understanding services management |
Remainder of title | integrating marketing, organisational behaviour, operations and human resource management |
260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
Place of publication, distribution, etc | New Delhi |
Name of publisher, distributor, etc | Prentice-Hall |
Date of publication, distribution, etc | 1995 |
Date of manufacture | 2006 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | xxv,485 p. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
Topical term or geographic name as entry element | BUSINESS |
Topical term or geographic name as entry element | MANAGEMENT |
Topical term or geographic name as entry element | MARKETING SERVICES |
9 (RLIN) | 166104 |
Topical term or geographic name as entry element | ORGANIZATION |
9 (RLIN) | 75626 |
Topical term or geographic name as entry element | SERVICE QUALITY |
9 (RLIN) | 166105 |
Topical term or geographic name as entry element | SERVICES |
700 ## - ADDED ENTRY--PERSONAL NAME | |
Personal name | Barnes, James G |
Relator term | Editor |
9 (RLIN) | 166106 |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Koha item type | Lending Books |
945 ## - LOCAL PROCESSING INFORMATION (OCLC) | |
modifier name | Main Library ADMIN |
modifier borrowernumber | 26318 |
Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Date last seen | Date checked out | Cost, replacement price | Price effective from | Koha item type |
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Lending Collection | Main Library | Main Library | Lending Section | 2010-12-08 | 975.00 | 1 | 658.8 UND | 504329 | 2015-01-06 | 2015-01-02 | 975.00 | 2010-12-08 | Lending Books |