Customer relationship management a strategic approach to marketing

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Language: English Publication details: New Delhi PHI Learning 2007 2009Description: xxi,170 pISBN:

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Lending Books

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Holdings
Item type	Current library	Collection	Call number	Status	Date due	Barcode	Item holds
Lending Books	Main Library Lending Section	Lending Collection	658.812 MUK (Browse shelf(Opens below))	Available		504503

Total holds: 0

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Previous	658.812 MAT How to profitably delight your customers	658.812 MCD Key customers how to manage them profitably	658.812 MOR Calming upset customers staying effective during unpleasant situations	658.812 MUK Customer relationship management a strategic approach to marketing	658.812 OLI Statisfaction a behavioral perspective on the consumer	658.812 PAY Handbook of CRM achieving excellence in customer management	658.812 PEP Managing customer relationships : a strategic framework	Next

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