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© Proceedings of the Ruhuna Quality Assurance Sessions 2021 (RUQAS 2021)
st
21 September 2021

• All the new courses are forwarded to the Centre for Quality Assurance of the university for the
necessary reviewing process.

• SLQF guidelines are to be implemented in all ODL programmes

• The steps that have to be followed when new courses/ programs are planned to be commenced
have been established, get approved, and communicated to all the faculties.

• A mechanism has been implemented to monitor the progress of ongoing courses

(teaching/learning) weekly and monthly.
• The regular progress is forwarded to the higher Board of studies and Management Committee

to get necessary steps for further improvement or to solve any situation affected to the learners

• Staff / Faculties are encouraged to start new programmes (Certificates/ Diploma) which are
having market values, can contribute to the socio-economic developments, and acquire

competencies and essential skills.

Learner Support System

• MIS has been developed for learners in all the programmes.

• An effective communication system has been established to communicate with learners for
academic and examinations matters with different modes.

• A Grievances Committee has been established at DCEU to look into students’ grievances and

to give quick solutions whenever possible.
• The facility has been developed to apply the students’ grievances online.

• LMS access is given to all the learners registered under DCEU.

• Online teaching/ learning methods have been implemented.

• The online application process for courses has been developed.
• All the essential information on courses is uploaded to the Web.

• Steps are taken to provide guidebooks/ handbooks for all the learners.

• Steps to establish students counselling service for ODL students.
• Academic calendars, lecture timetables are uploaded to the Web.

• DCEU staff members are assigned for separate programs in order to attend to the work and

students matters efficiently.

Quality enhancement process of the operational procedures pertaining to academic &
administration

• DCEU staff has been properly assigned to the main task with respect to EDPs and ECs.
• Official Communication Channels for the activities have been established.

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