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© Proceedings of the Ruhuna Quality Assurance Sessions 2021 (RUQAS 2021)
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21 September 2021

RP4
Student Satisfaction Surveys Conducted Among Medical Undergraduates After the Final MBBS

Examination in 2020 and 2021, Faculty of Medicine, University of Ruhuna

Sudheera S. Jayasinghe*, Nipuni W. Chandrasiri and Vasantha Devasiri

Faculty of Medicine, University of Ruhuna, Karapitiya, Galle

* Corresponding author: sudheerasj@yahoo.com

Abstract

Evaluating the satisfaction level among medical undergraduates is an essential step in ensuring the

quality of medical education. The Faculty of Medicine (FoM), University of Ruhuna (UoR) conducts

student satisfaction surveys (SSS) annually, aiming to improve the quality of teaching, learning
environment, and facilities of the faculty.

Two SSSs were conducted through a Google Form in 2020 and 2021 for the students who completed

the final MBBS examination before the results were released. Students were given a week to respond
anonymously. The questionnaire prepared by referencing international SSS was reviewed and

approved by the Internal Quality Assurance Cell. It was a self-administered questionnaire consisting of
twenty-one questions on the quality of teaching, the learning environment, and the facilities of the

faculty. The responses were analyzed using the Mann-Whitney U test in SPSS version 28.0.

The response rates in 2020 and 2021 were, 46/179 (25.7%) and 67/161 (41.6%), respectively

(p=0.002). In both years, the majority of the respondents were females (2020-78.3%, 2021-73.1%).
Out of 21 questions, only 3 questions showed a significant difference between the responses received

in the two years. The results indicated that students were satisfied with the quality of teaching.

Students rated all the aspects inquired on learning environment above average. The satisfaction of the
students was high with facilities of library, IT, hostel, Deans’ office, and student affairs unit. The

response towards the quality of the canteen was not satisfactory. However, it has improved in 2021
compared to 2020 (p<0.000). Reporting of harassment faced during the undergraduate period was

improved in 2021 compared to 2020 (p=0.8).

The information obtained through this survey is useful in identifying the deficiencies for corrective

measures.

Keywords: Personal Satisfaction; Students, Medical; Surveys and Questionnaires
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