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© Proceedings of the Ruhuna Quality Assurance Sessions 2021 (RUQAS 2021)
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21 September 2021

Figure 6d more than 50% of respondents have strongly recommended that a computerized information
system can be employed to monitor the quality.

Figure 7: Integration of existing information systems and availability of a separate
information system for quality assurance activities

Figures 7a, 7b, and 7c illustrate that information systems are not well integrated, and quality assurance
information systems, in most cases, run separately. This is ineffective and creates issues relating to

data integrity and redundancy, and results in large-scale inefficiencies. Accordingly, as illustrated in
Figure 6, information systems can be employed to facilitate QA-related activities, but existing

information systems have not been properly integrated and QA-focused information systems have not

been established widely.

Figure 8 shows the usage of three main information systems in HEIs, i.e., Students Information
Management System (SIMS), Learning Management System (LMS), and Virtual Teaching Platforms.

SIMS is mainly used to manage the students' information while LMS and Virtual Teaching Platforms
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