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© Proceedings of the Ruhuna Quality Assurance Sessions 2021 (RUQAS 2021)
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21 September 2021

feedback-response cycles within the institute. A tailor-made MIS or LMS having these functionalities
built-in could handle this task conveniently with more automated functions.

Methodology

Proposed Platform

Online forms provided by Google are the core of the system due to its reliability and security. Other
similar platforms or locally configured intranets can also be used for this purpose. The data collection

will be done by a single form prepared in the Google drive of the IQAC of the Faculty of Agriculture.

The information of all the teachers and the courses will be entered into the form for ease of access. The
automatic summary produced by this Google form cannot be used to check the feedback for individual

teachers or courses. Therefore, the data stored in the google sheet that is linked to the form needs to be
filtered. This is the most challenging aspect of the proposed centralized evaluation system. The secure

delivery of the right information to the right end-users at the right time with adequate privacy needs to

be ensured in the system.

Implementation of the System and Operation

The concept was presented to the Faculty Board of the Faculty of Agriculture and it was approved. The
process is summarized in Figure 01 below. IQAC will handle the data collection and processing in the

system. Under this system, the web link to the form can be posted on the LMS home page or the home
page of every course since only two common forms are used for all teachers and courses. Already

existing teacher and course evaluation forms and peer evaluation forms could be converted to google

forms. It is the responsibility of the teacher or any designated member in a department or unit to
encourage the students to fill the forms. It is up to the faculty to decide whether they make it

compulsory for the students to fill the feedback forms or not. Proposed system does not have a

function to check if a particular student has filled the feedback form without compromising the identity
of the student.

The data acquired through the system will be processed using the pivot tables tool in Google sheets. A

sheet for every teacher will be prepared in the workbook. A set of filters will be set in the pivot table to
select the necessary data ranges; e.g., year of evaluation, subject, etc. The filtered information will be

converted into counts, where necessary, to graphically illustrate the form responses; for example, the
count of responses with “strongly agree” to the first question and the count of responses with “agree”

to the first question. The data can be presented as pie charts or bar charts.

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