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© Proceedings of the Ruhuna Quality Assurance Sessions 2021 (RUQAS 2021)
st
21 September 2021

The questionnaires went through a pre-test to get empirical feedback with a team of five library
professionals who have knowledge of the field with doctoral/MPhil qualifications and more than ten

years of experience in the university library field. The instrument was tested empirically with a random

sample of 48 respondents from the university population. As the university librarian population is very
low in Sri Lanka, five questionnaires were undergone separately to manage the issue of sampling

adequacy. The exploratory assessment with SPSS (version 22, Principal Component Analysis,
Varimax rotation) showed that all the items of five questionnaires were loaded above the .5 threshold.

For questionnaire 1, four factors have eigenvalues over Kaiser’s criterion of 1, and in combination, it

explained 75.3% of the variance, and four factors were retained. The clustering of items suggests that

Factor 1 represents the ‘Valuable’ domain, Factor 2 represents the ‘Organized’ domain, factor 3
represents the ‘Rare’ domain and factor 4 represents the ‘Inimitable’ domain. On the reliability scale,

overall Cronbach Alpha was 0.782 which is well above the accepted level. Table 1 shows the factor
loading on each item of questionnaire 01 (loadings below 0.5 were suppressed).

Table 1: Facture structure of the competitive capability measuring questionnaire

a
Rotated Component Matrix
Term Component
1 2 3 4
1. The electronic resource collection of the library is well
covered with various subject disciplines so that it can attract .833
more users.

2. The resource collection of the library is adequate, relevant,
and comprehensive so that it can fulfill any requirement of .830

users.
3. The staff of the library is smart and proficient that it can
.809
properly address the information needs of users.

4. Our library is popular as a place of study, research, and
.789
socialization.

5. Our library spends less on the hiring of experts because our
employees have good knowledge and training in library .765
matters

6. Users can fulfil a variety of needs from the library because
downloading, printing, and photocopying facilities are .750

available within the library
7. Access Tools of our library are well organized in a user-
.858
friendly manner so that users can locate needed information

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