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© Proceedings of the Ruhuna Quality Assurance Sessions 2021 (RUQAS 2021)
st
21 September 2021
Table 1: Facture structure of the competitive capability measuring questionnaire
a
Rotated Component Matrix
on their own
8. Procedures, policies, and opening hours of our library are
.835
arranged to maximize the convenience of users
9. Users can easily access the library resources from their
.824
home/office with online help through the website
10. Our employees are well trained and properly assigned to
.690
identify and serve different needs of different users
11. We have special and rare to find subject librarians in our
.889
staff.
12. Information Resource Collection of the library contains a lot
of print and e-resources which are very difficult to find .877
anywhere else.
13. We are the first to apply the modern and newest technology
.846
to the services offered by the library.
14. Our library has a prominent history as an efficient and
.857
attractive academic library in the country
15. The culture and social image of our library is unique because
.803
other organizations cannot copy them
16. The value-adding process of our library is difficult to be
.784
copied by others in the field
Eigenvalues 4.508 3.945 2.260 1.336
% of Variance 28.178 24.655 14.125 8.351
Cronbach Alpha .887 .863 .895 .896
Extraction Method: Principal Component Analysis.
Rotation Method: Varimax with Kaiser Normalization.
Rotation converged in 6 iterations.
*these items are removed from the final questionnaire and main analysis.
For questionnaire 2, three factors had eigenvalues over Kaiser’s criterion of 1, and in combination, it
explained 71.102% of the variance. The instrument was aimed to extract three factors as in the
original. The clustering of items suggests that Factor 1 represents the ‘Sensing’ domain, Factor 2
represents the ‘Transforming’ domain and factor 3 represents the ‘Seizing’ domain. On the reliability
test of the scale, overall Cronbach Alpha was 0.893 which is well above the accepted level. Table 2
shows the factor structure of questionnaire 2.
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