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© Proceedings of the Ruhuna Quality Assurance Sessions 2021 (RUQAS 2021)
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21 September 2021
RP12
The Impact of an Organized Transport System on Employee Productivity: A Case Study at the
Faculty of Technology, University of Ruhuna
2
1
R.L. Hettiarachchi , Sujeewa Amarasena and K.G.S.H. Gunawardana* 3
1 Faculty of Technology, University of Ruhuna
2 Department of Pediatrics, Faculty of Medicine, University of Ruhuna
3 Department of Engineering Technology, Faculty of Technology, University of Ruhuna
* Corresponding author: harshadewa@fot.ruh.ac.lk
Abstract
The success of an organization is a dependent variable of employee productivity. It also relies on how
well the basic requirements of employees are fulfilled to conduct the duties with the fullest
commitment. One prominent factor which affects employee productivity is a long and exhaustive
commute in and out to work. In the present study, the impact of an organized transport system on
employee productivity is investigated with the provided transport facility for Faculty of Technology of
University of Ruhuna. In particular, the monthly average of working hours per employee per day,
monthly average of late days per employee and time spent for transportation by each employee were
analyzed. The variation of the values of above parameters are assumed to be reasonable indicators of
the productivity of employees in this study. The required data of employees, the “in” and “out” times,
are mainly collected from fingerprint attendance records. The above data were analyzed over a period
of 12 months. For the completeness of this study, the employees’ work efficiency improvement,
satisfaction and commuting time data were collected through a questionnaire. The results of this study
provide clear evidence towards a positive impact of proper transport systems on the productivity of
employees.
Keywords: Employee Productivity, Transport, Daily Working Hours, Satisfaction, Commuting
Time
Introduction
Institutional goals can be attained with the productivity of its employees. It requires the contribution
of every employee at their full capacity with full attention on their work. The cumulative impact on
employee performance is even higher if a few minutes is added a day and this undoubtedly enhances
the overall productivity of any organization. Previous research studies have found that there is a
positive impact on job satisfaction of employees from a good working environment and working
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